The St. Regis Cairo

“Had to choose between St Regis, The Ritz, and Four Seasons, and without a doubt, we made the right choice. Besides the stunning design and amazing restaurants, the standout experience is the quality and personal touch of their service, both the general and butler departments. Back to the food, you should definitely try the J&G steak restaurant and the Tianma Asian restaurant. We were pleasantly surprised and pleased by the menus’ variety and the quality and presentation of our food. Prices are also very reasonable, compared to prices in similar establishments, except for the alcohol tax with the cocktails. Thankfully, the zero-proof cocktails are even better made (in our opinion), so this shouldn’t be too much of a problem. All in all, we’ve definitely found our go-to resort for Cairo. Hopefully, they can maintain this quality for a very long time yet!”

“An amazing and immersive experience and stay. From the lobbies to the rooms and restaurants, the hotel is well taken care of and the experience is seemingly endless. A big thanks to all the staff as they are professional, caring and dedicated to ensure customers feel comfortable and welcoming all the time”

“If I could give an extra 1000 stars for the service here I would. I stayed at the St Regis Cairo for two nights this past weekend and I have to say this may have been my best experience at a hotel ever. Outside of the Great Pyramid, this hotel is a shining star of Egypt. From the start, everyone from security to housekeeping was so welcoming, I felt like I was comfortable and at home.The hospitality was truly heartfelt. Upon check in we were given a complimentary upgrade to an Astor room. There were snacks and a beautiful greeting waiting for us. On our second day there, I had told the staff my girlfriend and I were celebrating Valentine’s Day, and they had left a bouquet of beautiful red roses for us in our room. Housekeeping set up our toiletries with us and offered services such as unpacking our bags, complimentary ironing, shoe buffs, and turn down service. The rooms were set up perfectly, amenities including coffee, water, and mini bar were stocked impeccably and often. The pillows and comforters are authentic down and allowed us to get the sleep of a lifetime. A few individuals I have to shout out - the various Mohammed’s and Mustafa’s in the butler services, guest services, and reception, who I am sorry I can’t remember the surname for but were amazing. Ahmed Fattah from housekeeping made sure our room was on point. And to the various staff members we interacted with throughout our experience at the bar, restaurant, and pool, thank you so much. Truly cannot speak highly enough for this hotel. Thank you to everyone and I am happy to be a loyal Bonvoy member.”

“Our stay at The St. Regis Cairo was nothing short of exceptional and truly unforgettable. Breakfast each morning was a highlight, and Rasha made it incredibly special for us. Even though it’s an open buffet, she went above and beyond to personally serve us and spoiled us like no tomorrow. She thoughtfully brought over so many traditional Egyptian breakfast dishes with such care and warmth and her foul was absolutely amazing! It felt less like a buffet and more like a private, personalized dining experience. I also can’t say enough about the Butler team. A very special thank you to Mariam, who made our wedding anniversary so memorable with her thoughtful gestures and genuine hospitality. She truly made us feel celebrated and cared for. The level of service, attention to detail, and heartfelt dedication from the entire St. Regis team is on another level. You don’t just feel like guests you feel genuinely valued and welcomed. God bless the St. Regis Cairo team for creating such a beautiful experience. We can’t wait to come back.”

“I’ve stayed at St. Regis hotels in many countries, but this one is hands down the worst. It might just be that the general hospitality quality in Egypt is lower. 1) Photos don't lie: Upon entering the room, I found a piece of used soap left in the shower. This is absolutely unacceptable for a luxury brand. 2)Terrible service: The female chef at the egg station during breakfast was extremely rude—I’ve never experienced such an attitude at any hotel before. I reported this to a manager before leaving the restaurant, but there was no follow-up whatsoever. 3)Unprofessional staff: Compared to other St. Regis properties, the staff here lack basic politeness. The Concierge was particularly unhelpful and provided inaccurate information. They recommended the hotel's Egyptian restaurant but failed to mention it only had outdoor seating. It was freezing cold, and there was no indoor option. After being sent back and forth between floors and being told the restaurant wasn't even open yet, we were finally tucked away in a buffet corner to eat. To top it off, the food was mediocre at best.”